Terms of Service

Welcome to Tboss Data. By creating an account or using our mobile application, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use the app.

1. Description of Services

Tboss Data provides a digital platform for purchasing mobile airtime, data bundles, electricity tokens, TV/cable subscriptions, exam PINs, bulk SMS, and betting wallet top-ups. We also offer a prepaid wallet system, peer-to-peer transfers, referral rewards, and scheduled auto-recharge services.

2. Account Registration

• You must provide accurate and complete information when registering.
• You are responsible for maintaining the confidentiality of your password and transaction PIN.
• You must be at least 18 years old to create an account.
• One account per user. Sharing accounts is prohibited.
• You are responsible for all activities that occur under your account.

2.1 Identity Verification (BVN/NIN)

In compliance with the Central Bank of Nigeria (CBN) Know Your Customer (KYC) regulations, we require you to provide your Bank Verification Number (BVN) or National Identification Number (NIN), along with your full name and phone number, for identity verification. This information is securely transmitted to our payment partner (Monnify) for the sole purpose of verifying your identity and provisioning a dedicated virtual bank account for wallet funding. We do not store your BVN or NIN beyond what is necessary for account verification and regulatory compliance. By using our services, you consent to the collection and processing of this information as described in our Privacy Policy.

3. Wallet and Payments

• Your Tboss Data wallet is a prepaid balance used to pay for services within the app.
• Wallet funding is processed through Paystack and other approved payment gateways.
• All amounts are denominated in Nigerian Naira (₦).
• Wallet balances are non-transferable to external bank accounts except through the in-app transfer feature.
• You must maintain a sufficient wallet balance before initiating any transaction.

4. Transactions

• Transactions are processed in real time where possible. Some transactions may be pending due to network or provider delays.
• You will receive a receipt and in-app notification for every completed transaction.
• You are responsible for providing correct phone numbers, meter numbers, decoder numbers, and other service identifiers. Tboss Data is not liable for transactions sent to incorrect recipient details provided by the user.
• Transaction PIN verification is required for all wallet-debiting actions.

5. Refund Policy

• Failed transactions will be automatically refunded to your Tboss Data wallet.
• If a transaction fails and your wallet is not automatically refunded, contact support with your transaction reference.
• Refunds are credited to your wallet balance, not to your bank account, unless otherwise determined by Tboss Data.
• Successfully completed transactions to correct recipient details are non-refundable.

6. Referral and Loyalty Program

Tboss Data offers referral bonuses and loyalty tier rewards (BASIC, PRO, ELITE). Bonus amounts, eligibility criteria, and tier benefits may change at our discretion. Referral bonuses are credited to your wallet and are subject to verification to prevent abuse.

7. Prohibited Conduct

You agree not to:

• Use the app for any illegal or fraudulent purpose.
• Attempt to reverse-engineer, hack, or compromise the app's security.
• Use automated scripts or bots to manipulate the app.
• Abuse the referral system by creating fake accounts.
• Resell or redistribute services without authorization.

8. Limitation of Liability

Tboss Data acts as a reseller of third-party telecom and utility services. We are not responsible for service outages, network failures, or delays caused by third-party providers (MTN, Airtel, Glo, 9mobile, electricity distribution companies, TV providers, etc.). Our liability is limited to the transaction amount in question.

9. Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the platform. You may request account deletion at any time by contacting support.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in accordance with Nigerian law.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the app after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

For questions about these Terms, please contact us at:

• Email: support@tbossdata.com
• App: Tboss Data mobile application